Tuesday, December 28, 2010

CAREER SERIES FEATURES, LISTENING SKILLS FOR EFFECTIVE RETENTION AND UNDERSTANDING. ALSO, "STEPS TOWARDS EFFECTIVE CUSTOMER CARE".

THE CAREER SERIES FOR STUDENTS, GRADUATES, WORKERS, BUSINESS PERSONNELS AND THE JOBLESS FEATURES LISTENING SKILLS FOR EFFICIENT RETENTION AND UNDERSTANDING, STEPS TOWARDS EFFECTIVE CUSTOMER CARE. Buy intersting jeweleries from amazon. Get the links through this blog.


Merry Christmas and a prosperous 2011 ahead to everyone worldwide from THE CAREER BLOG (+2348036986103 & +2348025142798). A warm welcome to the new looked CAREER BLOG, arm of JI ONLINE WORLD CONCEPT. J-I stands for Joshua-Integrity, integrity is the watchword of the site facilitator and he is inviting you to follow him on twitter @ www.twitter.com/joshuaosagie  for life transforming details and motivation in many areas of life (business, health, gospel, entertainment and more). Join us on facebook; facebook name is Joshua Osagie (search the name with picture of purple-colored graduation gown) or better still search the group name as JI World Blogs.


THE CAREER SERIES FOR STUDENTS CONTINUES TODAY WITH THE TOPIC, “ STRATEGIES FOR IMPROVING LISTENING SKILLS”, BEING CONCLUDED.

 Envisage what he may say next e.g. “There are five causes of poverty in ….”

 Make notes if necessary (make notes using symbols and codes)

 Act on the words

 Report back to initiator

 Ask questions if it is a face-to-face situation and if necessary

 Do not interrupt speaker (no interruptions)

 Watch out for main ideas and subordinate

 Be mindful of connectors for coherence

 Talk less when you are listening

 Empathize with the speaker. Understand the speaker’s point of view

In my next post, I will be talking on common listening problems that make students not to understand a topic or get nothing out of a speech. This is very important. Watch out for details in few days.

CAREER SERIES FOR GRADUATES, WORKERS, BUSINESS PERSONNELS AND THE NEWLY EMPLOYED CONTINUES WITH A FRESH TOPIC, “STEPS TOWARDS EFFECTIVE CUSTOMER CARE”. THIS WILL CONTINUE AFTER THIS SHORT BREAK FOR SOME ADVERTS.



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BACK TO THE TOPIC, “STEPS TOWARDS EFFECTIVE CUSTOMER CARE”.

 For the management of a business or organization, train and educate staff in how to serve customers – politeness and satisfaction; practice total quality management principle; satisfying a customer first time and all the time.

 Also for the management, motivate staff with incentives

 Set up a feed-back system to receive suggestions from staff and customers. For example, a Suggestion Box

 Ensure production of high quality products all the time

 Follow up customers

 Be polite, courteous, friendly, warm and gentle, cheerful and smart even when you have dishonest customers

 Display all relevant information on service or product. Make information open

 Make purchasing system as simple as possible

 Do not make promises you cannot redeem

 Give fair and competitive prices

 Give adequate publicity using verbal, print and electronic media

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Watch out for the next post in the new year 2011 - January 3rd or 4th. It is going to be hot and booming in 2011. Thanks for being a part of 2010 posts. Looking forward to meeting you in 2011. Wishing you a prosperous new year in advance.



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Saturday, December 11, 2010

CAREER SERIES FOR EVERYONE CONTINUES


      
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Welcome to THE CAREER BLOG today. Complements Of The Season – Christmas And New Year Greetings to you. Thank God it’s December.

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http://www.motivationalwordsonmarble.blogspot.com/  for quotations that will inspire you daily and forever. Go to the top of the site for videos.

http://www.careerblog1.blogspot.com/  for career and business talks. Videos are also included at the top of the site.

http://www.thebusinessblog1.blogspot.com/  for business ideas and business motivational topics. Videos and entertainment are located at the top of the site.

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www.hubpages.com/hub/interviewtips4u  for interview dos & don’ts

www.hubpages.com/hub/moneybiz  -business article

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THE SERIES FOR STUDENTS, GRADUATES, WORKERS, BUSINESS PERSONNELS AND THE JOBLESS CONTINUES TODAY.



THE STUDENTS’ CATEGORY TODAY HITS ON LISTENING SKILLS FOR ENHANCED UNDERSTANDING

• Ensure that your ears function physically and that you are in a sound state of mind. If you are drunk, disturbed, annoyed or prejudiced, you can only hear, you would not listen.

• Find a suitable place and time for exercise

• Position yourself comfortably

• Show interest in the subject matter, speaker and environment

• Dismiss all malice or mental bloc

• Dismiss all distractions – conversation, radio, TV, visitors, etc

• Open your mind to receive information

• Hear the speaker

• Watch him like a deaf person. You can combine the words and action to get meaning

• Repeat in your own words

• Respond to what you have heard

The skills are more than these. Watch out for my next post in few days for a continuation from this point. Follow me on twitter on www.twitter.com/joshuaosagie for more details.



CATEGORY 2: GRADUATES – DOS AND DON’TS IN THE INTERVIEW ROOM



 After the interviewers have finished asking questions, just ask a question even if it is a hypothetical case. For example, “what is the retirement age for employees in this organization?” “What kind of policy does the company operate with regards to advancement?” “Is it usually based on performance, effectiveness, years of service, staff development, acquisition of more enhancement skills or paper qualification, acquisition of higher academic certificates or even parallel degrees?” It may even be, “how soon shall I know the result of this interview?”

 As the panel dismisses you, thank them for the advantage to showcase yourself because you may not necessarily get the job but one of the panelists may offer you something comparable or higher as a result of the exuberant confidence.



 Ask the panelist to permit you to give them your call card in case they may need your service at another level either as agroup or as individuals. They would oblige you.

 Even if you noticed anything wrong, do not discuss anything with co-interviewees. If they ask you questions about the nature of questions asked by interviewers, dismiss them with “The usual interview questions; nothing unusual”. Then switch on quickly to another topic and take your leave of them if you do not have to wait for the result. If you have to read newspapers and prepare your mind for negotiations if that was not earlier discussed.

 If after sometime you have not heard from the organization, please call to find out how you performed. You have not committed any crime. If eventually, you do not succeed at that interview, do not be discouraged. Keep watching for opportunities. Every interview creates its unique experience.



All have not been said, but you definitely have gained very important hints.



CATEGORY THREE: FOR BUSINESS PERSONNELS, WORKERS AND THE JOBLESS.

I believe business is life. I also believe that the story of success should not be restricted to the salary you earn weekly, monthly or yearly. Venture into genuine multiple streams of income and be made a raven success. Visit www.thebusinessblog1.blogsot.com

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www.hubpages.com/hub/businessmotivation

www.hubpages.com/hub/bizideas4u2

http://www.thebusinessblog1.blogsot.com/



See you in few days



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