Tuesday, December 28, 2010

CAREER SERIES FEATURES, LISTENING SKILLS FOR EFFECTIVE RETENTION AND UNDERSTANDING. ALSO, "STEPS TOWARDS EFFECTIVE CUSTOMER CARE".

THE CAREER SERIES FOR STUDENTS, GRADUATES, WORKERS, BUSINESS PERSONNELS AND THE JOBLESS FEATURES LISTENING SKILLS FOR EFFICIENT RETENTION AND UNDERSTANDING, STEPS TOWARDS EFFECTIVE CUSTOMER CARE. Buy intersting jeweleries from amazon. Get the links through this blog.


Merry Christmas and a prosperous 2011 ahead to everyone worldwide from THE CAREER BLOG (+2348036986103 & +2348025142798). A warm welcome to the new looked CAREER BLOG, arm of JI ONLINE WORLD CONCEPT. J-I stands for Joshua-Integrity, integrity is the watchword of the site facilitator and he is inviting you to follow him on twitter @ www.twitter.com/joshuaosagie  for life transforming details and motivation in many areas of life (business, health, gospel, entertainment and more). Join us on facebook; facebook name is Joshua Osagie (search the name with picture of purple-colored graduation gown) or better still search the group name as JI World Blogs.


THE CAREER SERIES FOR STUDENTS CONTINUES TODAY WITH THE TOPIC, “ STRATEGIES FOR IMPROVING LISTENING SKILLS”, BEING CONCLUDED.

 Envisage what he may say next e.g. “There are five causes of poverty in ….”

 Make notes if necessary (make notes using symbols and codes)

 Act on the words

 Report back to initiator

 Ask questions if it is a face-to-face situation and if necessary

 Do not interrupt speaker (no interruptions)

 Watch out for main ideas and subordinate

 Be mindful of connectors for coherence

 Talk less when you are listening

 Empathize with the speaker. Understand the speaker’s point of view

In my next post, I will be talking on common listening problems that make students not to understand a topic or get nothing out of a speech. This is very important. Watch out for details in few days.

CAREER SERIES FOR GRADUATES, WORKERS, BUSINESS PERSONNELS AND THE NEWLY EMPLOYED CONTINUES WITH A FRESH TOPIC, “STEPS TOWARDS EFFECTIVE CUSTOMER CARE”. THIS WILL CONTINUE AFTER THIS SHORT BREAK FOR SOME ADVERTS.



Visit the renewed J-I world blogs with great contents. Amazon products are available (some for free and many for sale by amazon-get linked to amazon through the blogs). Be entertained with you tube videos in the following blogs and be inspired with posts, these and many more features;


http://www.rhemadivine.blogspot.com/  get linked up to God (read and watch gospel contents, testimonies are going to be endless in your life as you declare the prayers there to yourself. Do you need a touch from God? He is doing it there. Go now!)


http://www.cashingenuinety.blogspot.com/  get exposed internet scams, exposed issues in Nigerian/African politics, economy, etc, and other parts of the world, and get unlimited entertainment (comedy videos and text, sports, factfile, entertaining visuals etc)


http://www.careerblog1.blogspot.com/  get unlimited career topics for students, graduates, workers, business people & the jobless)


http://www.motivationalwordsonmarble.blogspot.com/  get lifted each day with words of motivation and inspiration with relationship and marriage topics, and many more.


http://www.thebusinessblog1.blogspot.com/  is one of the most unbiased and free for all business site for everyone worldwide. Get end of the year business opportunities and ideas here, go to previous posts from September through November.


BROADCAST OUTFITS WORLDWIDE LIKE THE BBC, CNN, SKYNEWS AND MANY MORE ARE INVITED TO http://www.cashingenuinety.blogspot.com/  AND http://www.exposedrealities.blogspot.com/  FOR CONSTRUCTIVE CRITICISM AND EXPOSED WRONG DOINGS OR OCCURENCES (CYBER CRIMES, POLITICAL CRIMES, POVERTY, UNEMPLOYMENT, CORRUPTION IN GOVERNMENT AND OTHER SECTORS, ARMED ROBBERY, KIDNAPPING AND STATE OF THE NATION, THESE AND MANY MORE) IN NIGERIA, AFRICA AND MANY PARTS OF THE WORLD.


ALL THE BLOGS HAVE YOUTUBE VIDEOS FOR YOUR VIEWING PLEASURE AFTER READING POSTS OR SURFING FOR ADS AND LINKS OF YOUR INTEREST.


BACK TO THE TOPIC, “STEPS TOWARDS EFFECTIVE CUSTOMER CARE”.

 For the management of a business or organization, train and educate staff in how to serve customers – politeness and satisfaction; practice total quality management principle; satisfying a customer first time and all the time.

 Also for the management, motivate staff with incentives

 Set up a feed-back system to receive suggestions from staff and customers. For example, a Suggestion Box

 Ensure production of high quality products all the time

 Follow up customers

 Be polite, courteous, friendly, warm and gentle, cheerful and smart even when you have dishonest customers

 Display all relevant information on service or product. Make information open

 Make purchasing system as simple as possible

 Do not make promises you cannot redeem

 Give fair and competitive prices

 Give adequate publicity using verbal, print and electronic media

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Coming soon from the J-I facilitated faith2link concept is “ exposed realities” with proof in Nigeria, Africa and the rest of the world on http://www.exposedrealities.blogspot.com/  Poverty, corruption amongst political office holders, crime, kidnapping, armed robbery are on the increase. Why? Get answers with proof there. http://www.cashingenuinety.blogspot.com/  likes this as well. CNN, BBC and other great cable networks worldwide are invited. The posts are unbiased and real.

Watch out for the next post in the new year 2011 - January 3rd or 4th. It is going to be hot and booming in 2011. Thanks for being a part of 2010 posts. Looking forward to meeting you in 2011. Wishing you a prosperous new year in advance.



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